Home Network Management

Stop hassling with bad connections and slow internet at home.

SmartHome HERO is your personal at home IT service. Let us manage your home network, so you can take it easy.

SmartHome HERO Home Networking Services

Internet Service Evalauation

We'll test your internet, and recommend the best plan for you.

Whole Home WiFi Installation

We'll determine the best WiFi equipment for your home & install it.

Network & Device Security

We'll make sure your network and devices are secure.

We'll be your home network IT in 1, 2, 3.

1.

Our Internet service evaluation allow us to see the current state of your home internet.

We will help you determine if you have the right internet service provider, the best bandwidth for your needs, and adequate wireless coverage throughout your home.

2.

We test your WiFi signal strength and, if needed, provide the equipment and service to increase reception where needed.

Most homes do not have adequate wireless internet coverage throughout the house, but we're here to help.

3.

Network & Device Security Checkup

SmartHome HERO will make sure your devices have current software updates and that you are making wise decisions with your device passwords.

Stop Dealing with Bad WiFi

Get your FREE home networking evaluation.

Testimonials

Very professional! Showed up (both times) and finished the project on time. Did exactly what they said they would do and it was a seamless transaction. I’ll be calling them again in the future! 10/10 recommend.

Elizabeth ReardonColumbia, SC

We had Robby and his crew over about a week ago to put in a video doorbell at our residence. He was very helpful and knowledgeable about the various options that were available and we ultimately decided on a Ring. They arrived on time for our appointment and the installation went perfect and fast! Robby helped us setup the app, showed us how to use it, and encouraged us to call with any additional questions that we might think of afterwards. We are already discussing adding more devices in the future!!! Thanks for the great service!!!

Trent MuldrowColumbia, SC

SmartHome Hero is amazing!!! They installed my ring doorbell and helped me set everything up in under 40 minutes. While being installed Robby tested how our WiFi was working and helped me figure out what’s needed to have better service in my office! I will definitely be using them again for all of our tech needs!

Catherine OrrColumbia, SC

Frequently Asked Questions

Why is my internet slow in the back of the house?

Sometimes the router placement or certain materials in the walls (plaster, plumbing, brick) can block some of the WiFi signal, leading to a loss in speed as well as bandwidth. Bandwidth is a measure of how much information can be sent over your home internet in a certain amount of time. If the amount of information you can send is lowered, that also means you can’t have as many devices on your network as you should be able to.

What is the difference between internet service and WiFi?

Internet service refers to the connection of your home to the internet or the world wide web using a cable. WiFi takes the signal coming in on that cable, and spreads or broadcasts it across your home. This broadcast can be used by phones, smart tvs, tablets, and smart devices to communicate with the rest of the internet all wirelessly.

What can cause issues with my home WiFi?

All sorts of materials present in the home can affect how well the router can distribute the WiFi signal. Plaster or brick walls, plumbing within the walls, and even appliances life refrigerators can play some part in blocking the signal, and reducing your coverage. This leads to problem areas in the home with slow or no WiFi connection that are inconvenient with so much technology around. Find and eliminate problem areas with our Internet Service Evaluation. Once we’ve figured out where your trouble spots are, we use a mesh WiFi network to blanket your property with high-speed wireless internet. It’s time to use your whole home again.

Partner Products

Eero

eero 6 systems use the power of Wi-Fi 6 to deliver faster speeds, increase your internet’s efficiency, and reduce network congestion. Say goodbye to dead spots and buffering with a connection that doesn’t slow you down, even as you add more devices.

LastPass

LastPass is a password manager that puts your digital life at your fingertips, simply and securely.

Phone

803.769.5150

Email

support@smarthomehero.io

Address

1049 2nd Ave. Columbia, SC 29209